Do you have concerns regarding the overall health of your practice? Is it time for a practice check-up? We can provide a comprehensive assessment that will help boost your bottom line and identify areas for improvement.
Phone call or video conference with managing partner to discuss concerns
Review practice expenses for the past three years
Review payments to identify specific CPT codes, by payer, that are not paying appropriately
Review payroll expense to identify the amount paid for regular and overtime hours compared to the number of patients seen in the practice
Review payment history of vaccines
Review patient demographics to pinpoint customer hotspots and identify future marketing opportunities
Review of over 15 key performance indicators over the past 18 months to identify any trends adversely affecting the practice
Review of accounts receivable to identify issues preventing timely payment of claims
Review the standard monthly reports from practice’s billing system
Survey for clinical and clerical staff soliciting feedback about overall job satisfaction, employer-sponsored benefits and their assessment of management effectiveness
Survey for practice physicians covering compensation, bonus incentives, strategic direction of the practice and work environment
Survey for the practice management team to solicit feedback on overall job satisfaction, employer-sponsored benefits and their assessment of opportunities to improve the practice
Report detailing specific observations that need attention, their importance, and recommendations for improvement
Access to an online project management system that allows practice to track consultant’s efforts
Conference with managing partner to discuss written report provided to the practice
Systematic review of the scheduling process to ensure all appropriate steps are taken to schedule patients properly
Systematic review of the check-in process to ensure patients are properly registered
Systematic review of the check-out process
Review of the practice process to ensure all payments received are appropriately handled in a secure manner
Conduct staff presentation led by the consultant to share the importance of providing excellent customer service and explain the impact it has on the practice
Meet with shareholders to discuss the findings
Systematic review of billing office operations
speroMD advises practice leadership regarding the many regulatory and compliance-related rules and regulations that are ever-changing in the health care industry. We will work with your practice to ensure that you are informed of regulations that affect your business and provide compliance guidance. We can review your HIPAA policies and procedures to ensure compliance and protection of patient privacy.
It is important to incorporate the correct forms with the appropriate content into your front-end work flows. We will review all forms you currently use and provide recommendations to ensure thoroughness and compliance.
In addition to medical billing, speroMD offers a wide range of practice management consulting services that are tailored to meet your business needs.