Owning or working for a medical practice means that at one point or another you have received a complaint from a patient. Most of us have received several. Even the best practices that place a heavy emphasis on patient satisfaction and customer service receive the...
We’re located in Illinois, which is not one of the sixteen states highlighted in a very interesting article we came across this week in Modern Healthcare. There are several states that provide for either a voluntary, or even mandatory, health database accessible by all. With...
Some interesting news came out this week about the new Apple Watch that we want to share with you. The device cleared an FDA hurdle in receiving clearance as a wearable ECG device. According to Apple, this is the first ECG device offered directly to...
We came across a great article in Modern Healthcare this week that carries an ominous message. This hit home for us, because our business was built on the foundation of supporting independent practices, and providing a solution to maximize financial performance while allowing the practice...
Eligibility and benefits checks have become both easier for many practices to conduct, and are increasingly necessary with the expanding complexity of medical insurance. Checking eligibility and benefits has likely become easier for most with a move from paper charts to EMRs that support this...
It’s about that time of year – for some of us, that means nearing the end of our fiscal year, for others it may be staff review time. It’s a good point in the year to take stock of some of your practice operations. Are you...
You have almost certainly heard about the many potential changes put forward through the CMS proposed fee schedule rule for 2019. Proposed changes to the fee structure for evaluation and management coding is one of the more impactful proposed changes. Depending on your specialty, you...
Few of us enjoy collecting money, and many of us are not good at asking for money. However, this is the position our front desk staff are in every day. We’ve told them they need to collect copays from patients, try to collect outstanding balances,...
Long-time readers know that we like to data-dive from time to time at speroMD. We decided to share something with you from the Kaiser Family Foundation (KFF) website this week. There’s an interesting slide show KFF posted recently summarizing polling results regarding the affordability of...
Multiple sources reported yesterday that the Centers for Medicare and Medicaid Services (CMS) proposed overhauling Medicare billing standards that have been in place since the 90’s. Anyone who is a physician, coder, works with coding staff, or is otherwise affected by, and versed in the...