Owning or working for a medical practice means that at one point or another you have received a complaint from a patient. Most of us have received several. Even the best practices that place a heavy emphasis on patient satisfaction and customer service receive the...
Last week we brought you information regarding the dwindling funds available to the states for the Children’s Health Insurance Program (CHIP). The House missed a September deadline to renew funding for the program that is considered an element of Medicaid. As reported by Modern Healthcare, this...
Last month, Congress failed to act to extend funding for the Children’s Health Insurance Program (CHIP). CHIP is a program that helps families obtain health insurance coverage for their children who have low to moderate incomes that land above the eligibility threshold for Medicaid. CHIP...
It’s about that time of year – for some of us, that means the end of our fiscal year, for others it may be staff review time. It’s a good point in the year to take stock of some of your practice operations. Are you...
The Graham-Cassidy Bill After a relatively brief hiatus, we have some legislative activity to share with you that, if passed, could have a profound impact on the healthcare industry. Two Republican Senators – Lindsey Graham and Bill Cassidy – have co-sponsored the Graham-Cassidy Bill which is...
Last week, we provided tips for managing your online presence related to negative reviews posted about your practice. This week, we focus on the more positive side of your practice’s online presence! Are you responding to positive reviews online about your practice? If you aren’t, you...
In our last blog on this topic, we took you through some steps on how to take control of your online reputation. Now, we want to give you the tools to respond to your online reviews. Responding to negative reviews can be very difficult. The reviewer...
One of the intended effects of the Patient Protection and Affordable Care Act, also known as Obamacare (ACA) was to improve the physician payment landscape and the quality of care provided to patients. Accountable Care Organizations (ACOs) are one of the mechanisms that was enacted...
It has become regular practice to jump online to see what others think of a restaurant before grabbing a bit to eat. You should expect that something as important as finding a physician is being treated at least as critically as dinner plans. Our businesses...
We have reached the time of year when the fiscal year is coming to a close for many of our practices, whether that is this quarter or next. If you haven’t been closely tracking your accounts receivable throughout the year, this is a good time...