Patients are at the heart of your practice. Understanding their perception of their experiences with you and your staff is essential to keeping your practice healthy. Giving patients the opportunity to express their thoughts to you directly allows you and your practice management the ability to...
As of January 1, 2020, Illinois will be the first state in the nation to mandate insurance companies cover epinephrine injectors for individuals under the age of 18. Governor JB Pritzker signed House Bill 3435 this week, after outrage in recent years regarding the increase in...
We discussed some potential changes in E/M visit leveling in last week’s blog. One key point was that the amount of time spent face-to-face with the patient could be used as the key factor in determining a visit’s level of service if CMS decides to...
In a fact sheet released on July 29, the Centers for Medicare & Medicaid Services (CMS) appeared to have reversed its earlier announcement of a reduction in evaluation and management (E/M) office visit CPT codes. In 2018, the agency proposed collapsing the number of E/M codes...
Social media can be a powerful tool in your toolbelt when marketing your practice and engaging with patients. There’s no faster way to share news about your office and maybe have a little fun too. There are dangers, though. Seemingly innocuous posts can inadvertently disclose protected...
Amazon announced a new feature for Alexa, its digital personal assistant, last week. British users of the device will now be able to ask the device for medical advice, with responses provided by the UK’s National Health Service. This new development raises concerns about the privacy...
Having the right people, in the right place, at the right time can mean the difference between a practice’s success or failure. Traditionally when hiring, employers look for the candidate with the most experience. It’s a very straightforward approach to evaluating an applicant, but focusing too...
Millennials form the nation’s largest generation, composing over 83 million Americans born between 1981 and 1996. According to a recent study by the Blue Cross Blue Shield Association and a poll by the Kaiser Family Foundation, fewer than two-thirds of millennials have a primary care...
High-deductible health plans are more prevalent now than ever. As a result, your practice’s financial health is increasingly dependent on your staff’s ability to collect patient balances due. It’s important to make sure that collection is managed in a way that preserves the patient-practice relationship while...
When a busy medical practice is short-staffed, your patients will notice. You know you need to hire, but you want to make sure you find the right person who not only has the qualifications you are looking for, but someone who is a right fit...