21 Feb What’s Going On With Your Accounts Receivable?

Accounts receivable (A/R) reports reveal more than just a practice’s outstanding charge detail.  Examining your A/R reports can help you identify possible problems in your revenue cycle. Here are some things to look out for: You have a high volume of patient due balances With the increase...

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14 Feb Eight Simple Ways to Make Your Patients Happier

Nurturing the patient-practice relationship is an essential part of growing and maintaining your business. A happy patient is a built-in advocate for your practice, as they’re more likely to leave positive reviews online, spread positive word-of-mouth recommendations, and, most importantly, keep coming back. On the other...

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07 Feb Appreciation: Try One Little Thing

Keeping staff engaged and motivated is a perennial leadership challenge. This is prevalent in the medical practice setting, where your front-line staff are under pressure to perform and and manage incoming calls, patient visits, and other tasks. The typical primary care front desk employee fields...

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31 Jan ICD-10 Codes for the Big Game

This Super Bowl will feature the first physician to ever play in the game. Laurent Duvernay-Tarif, MD will be playing right guard for the Kansas City Chiefs. Since he will be a resident in emergency medicine, we thought we might take a look at some...

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24 Jan Do You Know Your Competition?

When looking at the business side of medicine, it’s crucial to know who your competition is. Increasing your patient base is essential to both maintaining and growing your practice. Depending on where you’re located, you might be trying to attract patients from a fairly static...

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17 Jan What to Ask When Choosing a Billing Company

There are many things to consider when you are trying to decide whether you should hire billing staff to help manage your revenue cycle, or outsource your revenue cycle to a firm that specializes in revenue cycle management.   Outsourcing this critical piece of your practice can...

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10 Jan Facilitating Change in Your Practice

Change management and facilitating those changes are some of the most challenging aspects of leadership. Whether you’re a physician owner, leader, or administrator, enacting change affects your patients, your staff, your business, and yourself. Careful planning is essential to ensuring that necessary changes can be...

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03 Jan Supporting Your Staff When Deductibles Reset

With a new year comes new deductibles. With nearly half of insured Americans covered under high deductible health plans, making sure your practice is ready to collect patient payments is essential to maintaining a steady cash flow in the first two quarters of the year. When...

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20 Dec 3 Things to Know About Motivation

When you and your staff are engaged, motivated, and connected to your work, you’re happy, they’re happy, and most of all, your patients are happy. Keeping a team motivated is more complex than it might seem- it’s an intrinsic thing, and so what works for one...

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13 Dec Clean Claims Are a Team Effort

Claim denials can cost medical practices tens of thousands of dollars a year. According to MGMA, the average cost to rework a denied claim is $25, which adds up quickly. Clean claims, or those that are submitted to insurance companies without errors or missing documentation and...

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