Owning or working for a medical practice means that at one point or another you have received a complaint from a patient. Most of us have received several. Even the best practices that place a heavy emphasis on patient satisfaction and customer service receive the...
Last week we brought you information regarding the dwindling funds available to the states for the Children’s Health Insurance Program (CHIP). The House missed a September deadline to renew funding for the program that is considered an element of Medicaid. As reported by Modern Healthcare, this...
Last month, Congress failed to act to extend funding for the Children’s Health Insurance Program (CHIP). CHIP is a program that helps families obtain health insurance coverage for their children who have low to moderate incomes that land above the eligibility threshold for Medicaid. CHIP...
It’s about that time of year – for some of us, that means the end of our fiscal year, for others it may be staff review time. It’s a good point in the year to take stock of some of your practice operations. Are you...
The Graham-Cassidy Bill After a relatively brief hiatus, we have some legislative activity to share with you that, if passed, could have a profound impact on the healthcare industry. Two Republican Senators – Lindsey Graham and Bill Cassidy – have co-sponsored the Graham-Cassidy Bill which is...
Last week, we provided tips for managing your online presence related to negative reviews posted about your practice. This week, we focus on the more positive side of your practice’s online presence! Are you responding to positive reviews online about your practice? If you aren’t, you...